If you purchase a new ticket with your credit card, we can refund the price of your old ticket to your bank account that is connected to your credit card without any handling fee. If you can pay in cash when the amount is the same or even when the amount is higher, we will process the change of tickets in the same manner as you paid cash to purchase tickets.
Refund methods may vary for some tickets such as Toku-Toku kippu or tickets purchased from other JR companies. Please inquire with station staff for more details.
FAQ ID : 0606e