I read on JR Odekake Net that a refund with no handling fee would be available for my ticket in the event of a natural disaster (typhoon, heavy snowfall, earthquake, etc.). What should I do with my reserved/purchased ticket if I want to cancel my trip?

February 28, 2025 01:49 Updated

If your ticket is eligible for a refund, you will be refunded without any handling fees. Please bring your ticket to a nearby station within one year of boarding date.

FAQ ID：0623e