I forgot the identification number in order to pick up the ticket. What can I do? March 22, 2024 05:34 Updated Fill out the form and submit it. FAQ ID :3856e Related articles What is the "Identification Number" required to pick up a reserved ticket, when purchased on the JR WEST ONLINE TRAIN RESERVATION website? I cannot pick up the tickets booked on the JR WEST ONLINE TRAIN RESERVATION website. Please tell me why and what can be done. After purchasing a ticket on the JR WEST ONLINE TRAIN RESERVATION website, I forgot to bring my credit card, can I still receive the ticket? Is it possible to collect tickets reserved through JR WEST ONLINE TRAIN RESERVATION at stations other than those operated by JR West, such as Tokyo Station? What happens if I do not pick up the ticket booked on the JR WEST ONLINE TRAIN RESERVATION website?