Other
- How can I use the replacement transport?
- What is "replacement transport" (furikae yusō)?
- Are alternative means of transport available in the event of a service cancellation?
- How do I get information in the event that the train service is disrupted?
- How can I use wireless LAN?
- Where can I use Wi-Fi?
- I got separated from companions. Where should I ask to get help looking for them?
- Can I see a timetable (for a particular station/train)?
- What should I do if I don't understand what the station staff is saying?
- How can I make an inquiry in a foreign language? Is there a dedicated site?
- How can I receive my lost item?
- Where do I inquire about lost property?
- How do I find out about remaining seats on a particular service?
- How can I receive a purchase receipt?
- Is there a page where I can search train timetables and ticket fares/charges?