Apply for Reservation
- I cannot run a search for the area I chose when my train selection was "Shinkansen (Use Hikari or Kodama)" on the JR WEST ONLINE RESERVATION website.
- How many minutes prior to the train departure time can I book on the JR WEST ONLINE TRAIN RESERVATION website?
- When using the JR WEST ONLINE TRAIN RESERVATION website to transit between the Shinkansen and local express trains, can I use the “Transit Discount”?
- Can I use discount coupons such as shareholder special offers, Zipangu discounts and student discounts on the JR WEST ONLINE TRAIN RESERVATION website? (Can I book discounted tickets?)
- If the power supply or the connection disconnects while booking a ticket on the JR WEST ONLINE TRAIN RESERVATION website, will the reservation be processed and payments be executed?
- Can I reserve the "Women-only seat" on some of the Limited Express trains on the JR WEST ONLINE TRAIN RESERVATION website?
- What types of tickets are available for reservation through JR WEST ONLINE TRAIN RESERVATION?
- Can I make a reservation on the JR WEST ONLINE TRAIN RESERVATION website if the outbound and inbound route areas of a round trip are different?
- When purchasing on the JR WEST ONLINE TRAIN RESERVATION website, when will the payment transaction be made?
- There are various conditions when specifying a train to transfer on the JR WEST ONLINE TRAIN RESERVATION website, how does it work?
- Can I book or purchase a ticket on the JR WEST ONLINE TRAIN RESERVATION website for a route area that differs from the Shinkansen or Limited Express trains?
- You cannot reserve route preferences, trains nor facilities that are not listed on the JR WEST ONLINE TRAIN RESERVATION.
- Is there another way to purchase a ticket on the JR WEST ONLINE TRAIN RESERVATION website other than a credit card?
- Can I reserve all trains and facilities along the JR WEST ONLINE TRAIN RESERVATION routes?
- Can I reserve a wheelchair seating section on the JR WEST ONLINE TRAIN RESERVATION website?
- Prior to booking on the JR WEST ONLINE TRAIN RESERVATION, how can I find out about prices of ticket specials?
- Can I reserve a seat when booking on the JR WEST ONLINE TRAIN RESERVATION?
- How many passengers can be booked at one time on the JR WEST ONLINE TRAIN RESERVATION system?
- What regions' trains are available for reservation in JR WEST ONLINE TRAIN RESERVATION?
- Can I apply with a credit card under another name to reserve on the JR WEST ONLINE TRAIN RESERVATION website?