Refunds
- Can I get back the money left on a Suica that I bought in Tokyo?
- What should I do to get back the money left on my ICOCA? Where can I claim it back?
- What happens if my train is canceled before reaching its destination?
- Can I get a refund if a limited or regular express train is delayed?
- I want to cancel my trip because the trains are not operating. Can I get a refund for my ticket? Is a handling fee required?
- Can I get a refund for a ticket purchased via credit card at a ticket office not belonging to JR-WEST?
- Where can I get a refund for a ticket purchased via credit card? What do I need?
- Can I get a refund for unused/used tickets if I cancel my trip? Is a handling fee required?
- Can I get a refund for my ticket?